You can easily return an item/items from a sale with a reciept or a returnlabel.
You can return the whole sale or individual items from the sale.
If a discount is added to the sale, you must make sure that the return is for the correct amount.

How to return the entire sale:

  1. Click on POS

  2. Scan the reciept or return label and the sale will appear in the checkout window

  3. Click on Pay and choose which Payment type the customer wishes the money returned to

  4. The products are then added back in stock and are now logged and returned in your sales history

    You can also make a Voucher for the costumer for later use. Read more about how to issue a voucher here.


How to return individual items:

  1. Click on POS

  2. Scan the reciept or return label and the sale will appear in the checkout window

  3. Remove the items, that are not being returned by clicking the trashcan by the product

  4. The system doesn't take the given discount into account, so you will need to remove the given discount and apply it again, matching the discount given in the original sale

  5. Click Pay and choose the Payment type

    Return item without a receipt or return label:


    You can also return an item at any time by adding it to the checkout window, by clicking on the added item and under quantity you chance it to a negative amount.
    We do not recommend this, as you might not know what the customer originally paid.

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